Dive into the DOT’s latest regulations that redefine the refund process for air travel. This course highlights the key changes brought by the 2024 FAA Reauthorization Act, including mandatory refunds for canceled or delayed flights and the responsibilities of airlines and ticket agents. Gain insights into consumer rights and learn the compliance steps necessary to avoid costly penalties.
In this course you will learn the following:
* Understand the key requirements of the final rule regarding refunds and consumer protections.
* Identify the actionable steps airlines and ticket agents must take to comply with the new regulations.
* Recognize the consequences of non-compliance with the rule.