Discover how the final rule from the CDC expands access to the World Trade Center (WTC) Health Program, now including Pentagon and Shanksville responders. This course unpacks the statutory changes, capped at 500 new enrollees, detailing the impact and compliance with...
Airline Ticket Refunds and Consumer Protections Training
$129.99
This course offers a detailed breakdown of the U.S. Department of Transportation’s rules on airline ticket refunds and consumer protections. Learn the requirements for refunds due to flight cancellations, significant changes, delayed baggage, and more. Enhance your knowledge on consumer rights, refund timelines, and compliance strategies to prevent costly penalties.
In this course you will learn the following:
* Define “cancelled flight,” “significant change,” and other key terms.
* Identify when consumers are entitled to refunds for airfare, baggage fees, and ancillary service fees.
* Understand the timelines for issuing refunds and providing travel credits or vouchers.
* Implement procedures for collecting required documentation related to serious communicable diseases.
* Understand the consequences of non-compliance with the rule.
NOTE: Unless otherwise indicated, all course purchases are for access to the course for a period of 1-year. At the end of the one year term, the course will be set to “inactive”.
Additional information
| Federal Register Title | Refunds and Other Consumer Protections. Document Number: 2024-07177 |
|---|---|
| Course SKU | FR-24-797-1 |
| Why This Course Is Important | Without this course, you risk non-compliance with DOT rules, leading to potential fines and unsatisfied customers. |