Why buy this course?

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DOT Rule on Airline Refunds and Consumer Protections

$19.99

Dive into the DOT’s latest regulations that redefine the refund process for air travel. This course highlights the key changes brought by the 2024 FAA Reauthorization Act, including mandatory refunds for canceled or delayed flights and the responsibilities of airlines and ticket agents. Gain insights into consumer rights and learn the compliance steps necessary to avoid costly penalties.

In this course you will learn the following:
* Understand the key requirements of the final rule regarding refunds and consumer protections.
* Identify the actionable steps airlines and ticket agents must take to comply with the new regulations.
* Recognize the consequences of non-compliance with the rule.

NOTE: Unless otherwise indicated, all course purchases are for access to the course for a period of 1-year.  At the end of the one year term, the course will be set to “inactive”. 

Additional information

Federal Register Title

Refunds and Other Consumer Protections (2024 FAA Reauthorization). Document Number: 2024-17602

Course SKU

FR-24-1028-1

Why This Course Is Important

By not taking this course, learners miss understanding critical refund obligations and the potential financial penalties for non-compliance, putting their organization at risk.